Prison Professors

Lesson 19

Effective Communication

Communication is the exchange of information, thoughts, and feelings through verbal and non-verbal means. This lesson teaches the importance of clear, respectful communication and how it affects relationships, employment, and supervision.

Module Resources

In This Module

Clear Expression

Learn to express yourself clearly and articulately

Active Listening

Practice listening to understand, not just to respond

Building Connections

Use communication to foster meaningful relationships

The Power of Communication

When I walked into a US Penitentiary at the start of my sentence, I couldn't see anything beyond the 40-foot walls surrounding me. I was 23 years old and anticipated that decades would pass before I got out. If I didn't learn to communicate differently, I expected that my long prison term would minimize opportunities to succeed when I got out.

Leaders taught me that I would have more opportunities to succeed if I could become a better communicator. Strong communication skills helped me recalibrate and rebuild after I returned to society.

Key Components of Effective Communication

  • Clear Verbal Expression: Effective communication begins with the ability to express oneself clearly and articulately. It involves using appropriate language, organizing thoughts coherently, and conveying messages with clarity and precision.
  • Active Listening: Communication is not only about speaking; it also involves actively listening to others. Active listening means paying attention, seeking to understand, and responding appropriately. By practicing active listening, we show respect and empathy toward others' perspectives.
  • Non-Verbal Communication: Non-verbal cues, such as body language, facial expressions, and gestures, are an integral part of effective communication. Being aware of and using non-verbal signals effectively can enhance the understanding and impact of our messages.
  • Empathy and Understanding: Communication is not just about transmitting information; it's about connecting with others on an emotional level. Empathy and understanding enable us to recognize and validate others' feelings, creating a sense of trust and rapport.
  • Conflict Resolution: Effective communication skills are crucial for resolving conflicts and managing disagreements constructively. By employing active listening, respectful dialogue, and problem-solving strategies, we can navigate conflicts in a productive manner.

Communication Skills for Success

These skills will serve you well in multiple contexts:

  • Job interviews and employment
  • Relationships with family and friends
  • Interactions with probation officers
  • Building professional networks

By honing your communication skills during your time in prison, you equip yourself with the ability to express yourself, understand others, and build stronger relationships.

Reflection Exercises

Write responses to the following questions. Take time for thoughtful, detailed answers.

1

Improving Communication

In what ways are you working to improve your communication skills?

2

Communication Success

Share an example of a time when effective communication helped you resolve a conflict or improve a relationship.

3

Areas for Improvement

Reflect on a recent conversation where your communication could have been more effective. What could have been improved?

4

Skill Development Plan

Identify one aspect of your communication skills that you would like to develop further. What specific actions will you take?